Memora creates personalised memory books that preserve your stories, milestones, and cherished moments. Each book is uniquely crafted with your photos, narratives, and emotions.
How does Memora work?
You choose a book category based on your milestone or memory, select its size and format, and initiate a WhatsApp conversation for prompts. Our team then designs a storytelling-driven book, shares a PDF for your approval, and prints and ships it to your address.
What types of books can I create with Memora?
From baby milestones to travel diaries, love stories to family histories, Memora offers a wide variety of categories to celebrate your memories.
Book Creation and Customisation
Can I customise the design of my book?
No, we don’t use templates. Our team designs every book uniquely to match your content. You can customise the number of pages, cover type (hardcover or paperback), and book size (A5 Square, A5 Horizontal, or 7-inch Square).
Can I choose the title of my book?
Yes! The book’s title can be customised during the WhatsApp conversation.
Can I request additional design changes?
If you are looking for highly personalised or bespoke designs beyond the standard offerings, you can contact us directly for further discussions.
Ordering and Payments
How do I place an order?
Select your preferred book, customise its parameters, and proceed to checkout. Once payment is made, a WhatsApp conversation will be triggered to gather your inputs.
Can I track the progress of my book?
Yes, the WhatsApp conversation helps you track your input progress. After your inputs are complete, we will provide an estimated PDF sharing time. You’ll also receive tracking details once your book is shipped.
What payment methods do you accept?
We accept all major credit/debit cards, net banking, and UPI payments.
Returns, Refunds, and Support
What is your return and refund policy?
Since Memora books are customised and personalised, they are non-refundable. However, if you experience any issues with your book, our team will work with you to explore the best resolution.
What if there’s a mistake in my book?
We share a PDF for your review before printing. You can suggest text edits and flow changes at that stage. Once approved, the book is finalised for printing.
Gifting and Special Orders
Can I create a Memora book as a gift?
Absolutely! We offer gifting options that can be arranged during the order process.
Do you offer corporate or bulk orders?
Yes, for corporate or bulk orders, please contact us directly for personalised assistance.
Account and Community
Do I need an account to place an order?
While you can order without an account, creating one allows you to manage past orders, track your book’s journey, and become a part of the Memora community.
What are the benefits of having a Memora account?
Memora becomes a part of your life’s journey. Our wish is that every home has a bookshelf filled with Memora books, representing the beautiful stories of people, families, and communities.
Additional Support
How can I contact Memora for assistance?
For any queries or assistance, reach out to us via WhatsApp during your book creation process, or email us at support@memora.com. Our team will be happy to help!
